Product And Stock
Where are your bags made?
We make our bags by hand here in the UK at our very our workshop in the Midlands. We put together a video to give you some insight into how we make your bag; from cutting, to stitching, to riveting and adding personalisation. You can follow the journey of a satchel in the link below.
How should I care for my bag?
Good news. There’s a detailed care guide on our Journal.
Where do you source your leather from?
We source our leather from within the EU.
How do I find out the size of products?
To help you find the perfect fit we came up with our comprehensive size guide. You can use it to find out the dimensions of each bag, we have also included some suggestions of what can fit in each bag.
Will my bag soften over time?
We use a stiff leather on purpose, for its strength and durability. Our leather is designed to soften and change over time but like our skin, pollution, hot weather and rain will all try to strip the leather of its natural oils. Keep it soft and supple by taking good care of it. Over time, you’ll be left with a bag that’s personal to you.
Do you offer a guarantee on products?
We currently offer a one year guarantee on all of our products. We also repair and replace parts on products that are outside of that year but these are handled on a case by case basis. We have a specialised team with years of experience working with leather who are on hand to see how we can help in the rare occurrence something goes wrong with your bag, you can contact them at: firstname.lastname@example.org
Can I find out if you have a specific product available or if you will be bringing a style or colour back?
Do you hold Sample Sales?
We occasionally hold sample sales and pop up outlet stores which you can keep notified about by following us on social media or by signing up to our newsletter.